Legal
The terms that govern your purchase and use of the SmashingSite website service.
Last updated: 1 August 2026
These Terms and Conditions ("Terms") govern your purchase and use of the SmashingSite website service ("Service") provided by Reddy Apps LTD ("we", "us", "our"), a company registered in England and Wales (company number 16558403), with its registered office at Unit 82a James Carter Road, Bury St. Edmunds, IP28 7DE.
By clicking "Buy this site" (or otherwise subscribing), you ("you", "the Customer") agree to these Terms. If you do not agree, do not subscribe.
1.1. SmashingSite provides a ready-made, hosted website for your business, built from our templates and your business details, published on a domain (see section 6).
1.2. The Service is provided on a subscription basis. It includes hosting, the website template and design, and standard content updates (for example changes to your phone number, prices, services or photos) requested through us.
1.3. Standard content updates are included on a fair-use basis (for example reasonable changes to your phone number, prices, services or photos), and are typically actioned within a few business days. We may treat excessive or unusually frequent requests, or work that goes beyond your chosen template, as bespoke work, which is not included and may be quoted and charged separately by agreement.
1.4. These Terms apply only to the SmashingSite service. They do not govern any other product or service offered by Reddy Apps LTD.
2.1. This is a business-to-business service. It is intended for businesses and sole traders in the United Kingdom buying for the purposes of their trade or business. Because it is a business-to-business service, the consumer cancellation rights under the Consumer Contracts Regulations 2013 do not apply. We nevertheless offer the 14-day money-back guarantee set out in section 4.
2.2. You confirm that the information you provide (business details, contact details, bank details via our payment provider) is accurate and that you are authorised to enter into these Terms on behalf of your business.
3.1. Our current prices for the Service (monthly plan, annual plan and the one-off setup and design fee) are published at https://smashingsite.com/pricing. The price that applies to you is the price shown and confirmed to you at checkout when you subscribe. That confirmed price is the price for your subscription and will not change except in accordance with section 11.
All prices are in pounds sterling (GBP). Reddy Apps LTD is not currently registered for VAT, so no VAT is charged on these prices. If we become VAT-registered, VAT will be added at the prevailing rate and we will give you advance notice.
The annual plan is offered at a saving compared with paying monthly for the same period; the exact price and saving are shown at the link above and confirmed at checkout. Where we offer a promotional or introductory discount (for example via a discount code), any reduced price and any waiver of the setup fee are shown and confirmed at checkout before you pay, and that confirmed price is the price that applies to you.
3.2. First payment. When you subscribe, your first payment is taken immediately by bank transfer through our payment provider. It comprises the one-off setup and design fee plus your first subscription period, in each case at the price confirmed at checkout (and as reduced or waived by any discount confirmed at checkout).
3.3. Recurring payments. You also set up a Direct Debit. Your subscription then renews automatically and recurring payments are collected by Direct Debit at the plan price confirmed at checkout (monthly or annual, or the discounted rate where a discount applies). The first recurring Direct Debit is taken one billing period after your first payment, so you are not charged twice for the same period.
3.4. Direct Debit payments are protected by the Direct Debit Guarantee. We will give advance notice of the amount and date of payments as required by the scheme.
3.5. If a payment fails or is not collected, we may retry collection and may suspend or withdraw the Service until payment is made (see section 9).
3.6. For annual plans, we will email you at least 7 days before your subscription renews to remind you of the upcoming payment.
4.1. There is no minimum term. Your subscription continues until cancelled.
4.2. 14-day money-back guarantee. We start work on your website straight away when you subscribe, including registering your domain. If you change your mind for any reason, you may cancel within 14 days of subscribing by emailing info@reddyapps.co.uk, and we will refund everything you have paid - including the one-off setup and design fee and your first subscription payment (monthly or annual). The refund is made to the account you paid from, within 14 days of your cancellation. Any domain we registered remains ours and will be allowed to expire. After the 14 days have passed, the cancellation terms below apply.
4.3. You may cancel at any time by emailing info@reddyapps.co.uk, and/or by cancelling the Direct Debit with your bank. Cancellation takes effect at the end of your current paid period.
4.4. On cancellation your website will be taken offline at the end of the paid period, unless we agree separately to hand over the site or domain to you. Before your site is taken offline, you may ask us for a copy of the business content you provided (such as your text, logo and photos), and we will provide it in a commonly used format.
5.1. You retain ownership of the content you provide (your business name, logo, photos, text and reviews). You grant us a licence to use, host and display that content for the purpose of providing the Service.
5.2. You confirm you own or have permission to use all content you provide, and that it does not infringe any third party's rights or any law.
5.3. You are responsible for the accuracy of the information shown on your website. You must tell us promptly of any changes or errors.
6.1. Where your website uses a domain we provide, we register that domain in our name and manage it on your behalf while you are a paying subscriber. The domain is held by us and is not owned by you.
If your payments stop or your subscription lapses for non-payment, we will stop renewing the domain immediately, and it will be allowed to expire through the registry's normal process.
If you cancel while the domain still has registration time remaining, you have 30 days from the date you cancel to request a transfer of the domain to your own account or another provider. We will release it to you on payment of a one-off £25 domain handover fee, provided your account is paid up. Any registry or new-provider charges are separate and payable by you. If you do not request a transfer within those 30 days, we will stop renewing the domain and it will be allowed to expire, after which it may become available for anyone to register. We do not retain, use or resell a lapsed domain associated with your business.
The SmashingSite website design, templates and code are built and owned by Reddy Apps LTD, are not included in any domain transfer, and remain our property; a full site migration, if you want one, is quoted separately.
6.2. Where you already own a domain, you are responsible for keeping it registered and for pointing it to the Service as instructed.
7.1. The SmashingSite templates, designs, code and platform remain our property (or our licensors'). Nothing in these Terms transfers ownership of them to you.
7.2. Your business content remains yours, as set out in section 5.
8.1. You must not use the Service for anything unlawful, misleading, or that infringes others' rights, and must not misrepresent your business.
9.1. We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may carry out maintenance and updates.
9.2. We may suspend or terminate the Service if you breach these Terms, if payment is not made, or if required by law. We will give reasonable notice where practicable.
10.1. Our total liability to you in connection with the Service is limited to the amount you have paid us in the 12 months before the event giving rise to the claim. We exclude liability for indirect or consequential losses to the fullest extent permitted by law. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.
11.1. We may change these Terms, the Service, or prices. We will give you reasonable notice of material changes. Continued use after changes take effect constitutes acceptance.
11.2. If you do not accept a change to prices or these Terms, you may cancel before the change takes effect, and the change will not apply to you.
12.1. We process personal data in accordance with our Privacy Policy, which forms part of these Terms.
13.1. Force majeure. We are not liable for any delay or failure to perform caused by events outside our reasonable control, including hosting or network outages, domain registry failures, or acts of third-party providers.
13.2. Your indemnity. You indemnify us against any claims, losses or costs arising from content you provide, or from your breach of these Terms, including any third-party claim that your content infringes their rights.
13.3. Third-party rights. A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms.
13.4. Severance. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.
13.5. Entire agreement. These Terms, together with our Privacy Policy, form the entire agreement between you and us in relation to the Service.
13.6. Assignment. We may assign or subcontract our rights and obligations under these Terms. You may not transfer yours without our written consent.
13.7. Complaints. If you have a complaint, please email info@reddyapps.co.uk. We aim to acknowledge complaints within 5 business days and to resolve them promptly. For complaints about how we handle personal data, see our Privacy Complaints page.
14.1. These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Reddy Apps LTD - info@reddyapps.co.uk - Unit 82a James Carter Road, Bury St. Edmunds, IP28 7DE.